Privacy policy

Effective Date: May 19, 2026

At Deskly (“we”, “our”, or “us”), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit or make a purchase from our website.

1. Information We Collect

When you visit our website or place an order, we may collect the following information:

  • name

  • billing and shipping address

  • email address

  • phone number

  • payment information (processed securely by third-party providers)

  • order history

  • device, browser, and website usage information

We may collect information when you:

  • place an order

  • contact customer support

  • subscribe to emails or newsletters

  • browse or interact with our website

2. How We Use Your Information

We use your information to:

  • process and fulfill orders

  • arrange shipping and delivery

  • provide customer support

  • send order confirmations and tracking updates

  • prevent fraud, unauthorized transactions, and abuse

  • improve our website, products, and services

  • comply with legal obligations

  • send marketing communications (only if you subscribe or where permitted by law)

You may unsubscribe from marketing communications at any time.

3. Payment Processing

All payments are processed securely through trusted third-party payment providers.

We do not store full credit card or payment card details on our servers.

Payment providers may process your information according to their own privacy policies and security standards.

4. Shopify Hosting

Our store is hosted by Shopify, which provides the e-commerce platform that allows us to sell our products and services.

Shopify processes and stores data in accordance with its own privacy and security practices.

5. Third-Party Services

We may use trusted third-party service providers for:

  • payment processing

  • shipping and logistics

  • analytics and website performance

  • email communication

  • fraud prevention and security monitoring

These providers receive only the information necessary to perform their services.

6. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • improve website functionality and user experience

  • remember preferences and shopping cart activity

  • analyze website traffic and performance

  • support advertising and marketing activities

  • help detect fraudulent or unauthorized activity

Some third-party services, including Shopify and analytics providers, may also use cookies or similar technologies.

You can manage or disable cookies through your browser settings. However, some parts of the website may not function properly if cookies are disabled.

7. Data Retention

We retain personal information only for as long as necessary to:

  • fulfill orders and provide services

  • comply with legal, tax, or regulatory obligations

  • resolve disputes

  • enforce our agreements and policies

8. International Data Transfers

Because we operate internationally, your information may be processed, transferred, or stored in countries outside your country of residence, including the United States and other jurisdictions where our service providers operate.

By using our website, you acknowledge that your information may be transferred internationally in accordance with this Privacy Policy.

9. Your Rights

Depending on your location and applicable laws, you may have the right to:

  • request access to your personal information

  • request correction of inaccurate information

  • request deletion of your personal information

  • object to or restrict certain processing activities

  • withdraw consent for marketing communications

To exercise these rights, please contact us at:
support@desklystore.com

We do not sell or rent personal information to third parties.

10. Security

We implement commercially reasonable technical and organizational measures designed to protect your information from unauthorized access, misuse, disclosure, alteration, or destruction.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

11. Children’s Privacy

Our website and services are not intended for individuals under the age required by applicable laws in their jurisdiction.

We do not knowingly collect personal information from children.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes.

Any updates will be posted on this page with the revised effective date.

13. Contact Us

If you have any questions regarding this Privacy Policy or your personal information, please contact us at:

support@desklystore.com