Frequently Asked Questions
1. Where do you ship from?
We work with trusted suppliers and ship directly to your address. This helps us keep prices fair and avoid unnecessary storage costs.
2. How long does shipping take?
Standard delivery to the USA and Worldwide usually takes 6–10 business days.
You’ll receive tracking information as soon as your order ships.
3. Do you offer free shipping?
Yes. We offer free shipping on all orders — no hidden fees.
4. How can I track my order?
Once your order is shipped, you’ll receive a tracking number by email.
You can track your package anytime.
5. What payment methods do you accept?
We accept major credit and debit cards including Visa and Mastercard.
Depending on your location, Apple Pay and Google Pay may also be available at checkout.
6. Can I cancel my order?
Orders can be canceled within 12 hours after purchase.
After that, your order may already be processed for shipping.
7. Do you accept returns?
We carefully inspect and test our products before shipping.
If your item arrives damaged or defective, please contact us within 48 hours — we’ll make it right.
8. Are your products tested?
Yes. Every product in our setups is personally tested and selected for comfort, durability, and real everyday use.
9. How can I contact you?
You can reach us anytime via email: support@desklystore.com
We usually respond within 2 hours (often much faster).
10. Are these full desk setups or individual products?
You can choose complete curated setups or individual accessories — whatever fits your workspace best.
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